Safetymaps (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, hold, use and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website at safetymaps.com.au or providing your information to us, you consent to the practices described in this policy.
What personal information we collect
The kinds of personal information we collect depend on how you interact with us, and may include:
- Enquiry and contact details — your name, email address, phone number, company name, suburb and the services you are interested in, when you contact us or submit an enquiry form.
- Credit and account information — where you apply for a trade or credit account, business details, trade references and related financial information.
- Employment applications — if you apply for a role with us, your resume, work history, qualifications and contact details.
- Website usage information — technical information collected automatically when you visit our website, such as your IP address, browser type, pages viewed and the date and time of your visit, including through cookies and analytics tools.
How we collect your personal information
We collect personal information directly from you when you complete a form on our website, email us, telephone us, or otherwise communicate with us. We also collect some information automatically through our website using cookies and analytics tools. Where it is reasonable and practicable, we collect personal information directly from you.
Why we collect, hold, use and disclose your information
We use and disclose your personal information for the purposes for which it was provided, including to:
- respond to your enquiries and provide quotes and information about our products and services;
- supply and deliver our products and services, including evacuation diagrams, signage and related safety services;
- process credit account applications and manage your account;
- assess employment applications;
- improve our website, products and services;
- send you marketing and promotional material where you have consented or would reasonably expect us to (you can opt out at any time); and
- comply with our legal obligations.
Disclosure to third parties
We may disclose your personal information to third parties who help us operate our business, such as IT and website hosting providers, email and marketing platforms, payment and credit reference providers, and professional advisers. We require these parties to handle your information consistently with the Australian Privacy Principles. We do not sell your personal information.
Overseas disclosure
Some of the service providers we use (for example, cloud hosting, email and analytics providers) may store or process data on servers located outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.
Direct marketing
We may send you information about our products and services where you would reasonably expect us to, or where you have consented. You can opt out of receiving marketing communications from us at any time by using the unsubscribe facility in our emails or by contacting us using the details below.
Cookies and website analytics
Our website uses cookies and similar technologies to help it function and to understand how visitors use it. Cookies are small files stored on your device. You can disable cookies through your browser settings, although some parts of our website may not function properly as a result. We may use analytics services to collect aggregated, non-identifying information about website usage.
How we keep your information secure
We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. This includes physical, technical and administrative security measures. When we no longer need your personal information, we take reasonable steps to destroy or de-identify it.
Accessing and correcting your information
You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using the details below. We will respond within a reasonable period. There is no charge for making a request, although we may charge a reasonable fee for providing access in some circumstances.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below so we can investigate and respond. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, and any changes take effect when published here.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Post: 7 Joule Place, Tuggerah, NSW 2259, Australia
- Email:
- Phone: (02) 8078 0302
- Website: safetymaps.com.au
Last updated: 24 June 2026